Equipmentmaintenance
Jingchuang Advanced provides customers with professional and efficient equipment after-sales maintenance services, from fault response to regular maintenance, from process optimization to equipment upgrades, to ensure the continuous and stable operation of equipment in an all-round way, maximizing equipment service life and production efficiency.
After-sales maintenance process
Standardized service processes to quickly respond to customer needs
Fault reporting and response
Customers submit maintenance requirements through hotline, email or online form, and the 7×24 customer service team responds within 2 hours, initially determines the fault type and arranges for engineers to connect.
Remote diagnosis and assessment
Engineers remotely connect to the equipment system, analyze operating data and alarm information, quickly locate the cause of the fault, formulate a maintenance plan and inform the customer of the estimated processing time.
On-site service and repair
If on-site processing is required, engineers will arrive at the customer site within 24 hours, bring spare parts and tools, complete fault repair, component replacement or system debugging, and restore the equipment to normal operation.
Acceptance and reporting
After the repair is completed, system testing and process verification will be carried out, and acceptance will be jointly conducted with the customer. A detailed repair report will be issued to record the cause of the failure, processing process and follow-up suggestions.
Regular return visits and maintenance
Establish equipment maintenance files, regularly visit equipment operating conditions, provide preventive maintenance suggestions and consumable replacement reminders, extend equipment service life, and reduce failure rates.
Service guarantee
Professional team to protect your equipment in all aspects
Quick response
7×24 hours technical support, 2 hours response, 24 hours arrival on site
Original spare parts
100% original genuine spare parts, sufficient inventory in spare parts warehouse, quick deployment
Senior engineer
100+ experienced service engineers with an average of more than 10 years of industry experience
Quality assurance
After maintenance, continue to track the operating status of the equipment to ensure long-term stability.
Apply for equipment maintenance services
Whether you need troubleshooting, regular maintenance or process optimization, our service team is ready to provide you with professional support. Fill out the application form and we will contact you as soon as possible.
Focusing on the fields of high-precision sealing, grinding and polishing technology, we are committed to providing advanced integrated solutions for independent, serialized and intelligent semiconductor domestic equipment and supporting processes.
Follow our updates
Scan the QR code to get the latest product information and company news
WeChat public account
